How We Handle Your Information
Introduction
At Brandtribal, we value your privacy and are committed to protecting your personal information.
Brandtribal manages personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website brandtribal.com.au ("website"). By accessing this website, you agree to the practices outlined in this policy.
Scope of This Privacy Policy
This Privacy Policy applies to all users of the Brandtribal website (brandtribal.com.au) and explains how we collect, use, store, and protect information collected through the website.
Information We Collect
We collect the following types of information:
Personal Information:
- When you complete a contact form, request a meeting, or submit testimonials, we may collect your name, email address, phone number, and any additional information you voluntarily provide.
Non-Personal Information:
- Data collected automatically via cookies, analytics tools, and tracking technologies, such as your IP address, browser type, and browsing behaviour on the website.
How We Use Your Information
We use the information collected for the following purposes:
- To respond to inquiries or provide the services you’ve requested.
- To improve the functionality and content of the website.
- To personalise your user experience.
- To communicate with you about updates, offers, or other content relevant to Brandtribal (if you’ve provided consent).
By submitting a form through this website, you consent to Brandtribal contacting you in relation to your enquiry and any services you have requested.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and collect data about how visitors use the website.
What cookies are used for:
- Analyse website performance.
- Personalise content.
- Improve functionality.
Managing cookies:
- You can control or disable cookies through your browser settings. However, doing so may impact the website's functionality.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
- With third-party service providers used to host, operate, analyse, or support the functionality of the website (such as Webflow and Google Analytics).
- If required by law to comply with legal obligations or protect Brandtribal’s legal rights.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
As a user of the website, you have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-out: Unsubscribe from marketing communications at any time by following the "unsubscribe" link in emails or contacting us directly.
Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we take these precautions, no system is entirely secure, and we cannot guarantee absolute data security.
Third-Party Links and Integrations
The website may contain links to third-party websites (e.g., LinkedIn). These sites operate independently, and Brandtribal is not responsible for their privacy practices or content. We encourage you to review their privacy policies when you interact with these platforms.
Updates to This Privacy Policy
Brandtribal reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the website. The "Last Updated" date at the base of this page reflects the most recent update.
Contact Information
For questions about this Privacy Policy or how your data is handled, please contact us at info@brandtribal.com.au
Last updated: 4th June 2026